.. _support: Support & Services ================== Eventyay is an open-source project developed by FOSSASIA. We provide professional services to help organizations successfully use eventyay for their events. Whether you're looking for a hassle-free hosted solution, custom feature development, or dedicated technical support, we offer several options to meet your needs. For inquiries about any of these services, please contact sales@eventyay.com. Hosted Service -------------- The easiest way to use eventyay is through our hosted service at `eventyay.com`_. We provide professional hosting of eventyay for events of all sizes, with pricing that scales based on your event's needs. Community events and non-profit organizations may be eligible for discounts. With our hosted service, you benefit from: * Automatic backups and updates * First access to new features and bug fixes * Professional technical support * No server management required Feature Sponsorship ------------------- Organizations can sponsor the development of specific features they need for their events. This provides tangible benefits with clear deliverables - you know exactly what you're getting. When you sponsor a feature: * The feature becomes part of the open-source codebase for everyone * We acknowledge your organization in the documentation and release notes * You can help prioritize features important to your use case If you're looking for ideas, check the sponsorship_ label in the eventyay issue tracker, or contact us with your requirements. Support Contracts ----------------- For organizations running their own eventyay instance, we offer support contracts that provide: * Guaranteed response times * A set number of support hours per year * Assistance with upgrades, backups, and configuration * Priority bug fixes and troubleshooting We're committed to supporting the open source community. Many organizations successfully self-host eventyay (see our `event showcase`_), and our support contracts are designed to give you peace of mind while maintaining full control of your installation. -------------------------------- Thank you for supporting eventyay! Whether you choose our hosted service, sponsor features, or self-host with a support contract, your support helps make eventyay better for everyone. If you'd rather contribute your time and skills, we welcome code contributions, translations, and documentation improvements. See our :ref:`contributing guidelines ` to get started. .. _open-source: https://github.com/fossasia/eventyay/ .. _eventyay.com: https://eventyay.com .. _sponsorship: https://github.com/fossasia/eventyay/labels/sponsorship .. _event showcase: https://github.com/fossasia/eventyay/wiki/Events